Satisfaction Guarantee

100% Satisfaction Guarantee

All our products are guaranteed, so if you and your pet aren’t completely satisfied, please let us know to receive a prompt refund or replacement. 

Please don’t hesitate to reach out with any concerns directly. Our Customer Care team want to address any questions, comments or concerns you may have. Contact us at 1-800-317-1017 or


Quality Assurance

We are dog lovers and pet parents first and foremost. We view our pets as part of our family. Beyond that, we respect and value our customers as part of our extended family.

At Pet ‘n Shape, we take particular pride in the quality of our natural treats and chews.

Quality and safety are our top priorities. Every lot is tested by an independent laboratory in the United States for quality assurance. All products and packaging meet FDA standards.

Imported Item Quality Control

We maintain a perfect record in quality and safety, providing our community of pet parents with premium quality treats and chews, from the United States and around the world. 

Check out the FDA website for more information.

Our Made in USA line of Pet ‘n Shape natural treats and chews are some of the most popular on the market. We offer a range of naturally delicious shapes and sizes to choose from - so you’re guaranteed to find the right fit your pet. We offer over 50 unique varieties, from crispy chicken feet and tasty tendons to smoky rib bones and real duck Bacon’d Strips. Look for the Made & Sourced in the USA logo on all our USA products or click below to see the full-line.


We are confident in the safety and quality of the Pet ‘n Shape line for the following reasons:

    • Our manufacturing plant follows strict U.S. FDA HACCP regulations and quality control processes FDA HACCP
    • Each batch is tested by an independent American lab for contaminants
    • Our products are made from the human grade ingredients
    • All imported products are processed with post-poly bagging irradiation FDA Consumer Information